Privacy Policy
Last updated: May 28, 2026
1. Information We Collect
When you install the ByBelt Shopify application, we automatically access certain types of information from your Shopify account using standard API permissions. This includes:
- Shop details: Your shop name, primary domain name, email address, and physical address.
- Product Catalog: Product names, descriptions, images, pricing, variants, and stock status to create and sync social posts.
- Webhook Subscriptions: Real-time triggers on product updates to keep your queues accurate.
2. Social Media Data
To perform auto-posting services, you explicitly authorize ByBelt to access your Facebook Page and Instagram Business accounts. We store:
- Encrypted OAuth access tokens granted by Meta.
- Basic metadata about your business page (e.g., page name, profile picture) to display in your dashboard.
We do not access your personal messages, private feed posts, or personal profile data.
3. How We Use Your Information
We use the collected information solely to power and improve the ByBelt core automation platform. This includes:
- Generating product collage cards matching your templates.
- Publishing automatically queued items at selected intervals.
- Processing subscription payments securely via Shopify's billing system.
- Sending critical service notifications or status updates.
4. Data Retention
We retain your store metadata and post histories for as long as your Shopify store has our application installed. If you uninstall ByBelt, we automatically delete all stored OAuth access tokens and store catalogs within 48 hours, in accordance with Shopify's GDPR compliance guidelines.
5. Security
The security of your store data is critical to us. We secure credentials using industry-standard AES-256 encryption at rest, utilize secure SSL/TLS connections for all data in transit, and host on highly-reliable servers.
6. Contact Us
If you have any questions or feedback about our privacy practices, please contact us at support@bybelt.com.